Need help accessing your course?

If you have your user name and password ready, then login to the Private Members Area at:

Where you will find full technical and non-technical course support.

Note: You can access the Private Members Area from anywhere on the site by clicking the 'Member login' button above.


Haven't received your user name and password yet?

1. Check your PayPal account to make sure the payment went through OK. You should have received notification by email directly from PayPal.

2. Check your PayPal account to make sure the payment is not 'Pending' as this will delay the payment authorization by approximately 4 days, after which you will receive your user name and password.

If the payment has gone through and you still haven't received your user name and password within 24 hours, please email Make sure you tell us your PayPal email address so we can look up the transaction from our end.


My user name and password are not working ... what do I do?

You have received your user name and password via email but they do not seem to be working.

1. Please 'refresh/reload' the page you are viewing ... or even better, close down the browser completely then open it back up again and re-navigate to the Member Login.

2. Try again. The user name and password are case sensitive so be careful when you enter them in.

If this does not work then please email and we will look into it asap!


I lost my password, what do I do?

Please visit the Account Managment Page:

Enter your details, as long as you have a current working account with us, you can have your account login details, including your password, emailed to you at anytime.

You may also change your password at anytime using the Account Management Page.

I still need some more help!

Please email me at:

And we'll get onto it right away ...


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